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Farmexpert

“ If we look at Farmexpert’s evolution, its position on the market, it is obvious that we needed a strong ERP solution sustaining all the business initiatives. Given the importance of the software infrastructure in relation with our business processes, the decision to implement Charisma ERP came naturally ” Cătălina Văcăroiu, IT Director

Pharma

Company


FARMEXPERT is one of the most important distributors of drugs and para-pharmaceutical products in Romania – 1st place on the pharmaceutical market in terms of profitability – with a national coverage through 6 branches located in the country’s biggest cities. Farmexpert is held by Alliance Healthcare Deutschland, one of the biggest pharmaceutical distributors in Germany which is part of Walgreens Boots Alliance (global leader in the beauty and pharmaceutical industry).

In terms of logistics, Farmexpert holds a central warehouse and 5 regional warehouses, 7230 products and a team composed of more than 750 people. Through its 14 local agencies, Farmexpert serves 5500 delivery points in 1200 regions.

Challenge

Until 2008, Farmexpert used a simple accounting software application which was quite restrictive in terms of functionalities. In the context of an accelerated business development, growing number of products and the company’s nationwide expansion, it was necessary to centralize the activity using an  integrated software solution. For the distribution management, the company had already been using for 2 years a dedicated solution, developed by TotalSoft and capable of supporting the growth.

“If we look at Farmexpert’s evolution, its position on the market, it is obvious that we needed a strong ERP solution sustaining all the business initiatives. Given the importance of the software infrastructure in relation with our business processes, the decision to implement Charisma ERP came naturally”,tells Mrs.  Cătălina Văcăroiu, IT Director, Farmexpert. 

Solution

Initially, Charisma ERP took over the data regarding the financial, accounting, purchasing, sales and inventory activities into a unique database, to enable an integrated management and a more facile tracking of the commercial activity. The contract management module was also important for Farmexpert. The module was used to manage the contracts with the hospitals and to track the drug distribution to this type of beneficiary. The application tracks the entire flow, from request registration to offers, sales, contracting and delivery.

 “We extended the solution in the direction of our business. Today, 70% of Farmxpert’s processes are run in Charisma, including the operational, reporting, command, delivery, financial processes.”says Mrs.  Cătălina Văcăroiu, IT Director, Farmexpert


In order to keep pace with the technical evolution and permanently streamline the internal processes, the company decided to integrate the mobile terminals in a system, namely to upgrade the Warehouse Management System module in order to the product scanning and inventory based on bar codes.